Smoke and Ashes (ebook)

1. How will I get my eBook or audiobook?

Your eBooks and audiobooks are delivered automatically to the email address you used at checkout.

2. How does the process work?

You should get an email from BookFunnel immediately upon purchase. If the email hasn’t arrived within 5 minutes, look for it in your Spam folder—or if you have Gmail, in your Promotions folder.

If you need technical help with your eBook or audiobook, the friendly staff at Bookfunnel will be there to help. You can email them here: help@bookfunnel.com

3. How will I read my eBook or listen to my audiobook?

You should be able to load your book on most devices. There will be instructions on how to do that on the download page. 

The easiest way is to install the Bookfunnel app on your eReader. There will be instructions for this with your download. You automatically have your own book library at BookFunnel.

Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here: https://My.BookFunnel.com. 

Your library will contain all ebooks you have purchased from BookFunnel.

4. Will the BookFunnel app work on my device?

The BookFunnel app is available for Android, iOS Apple devices, and Amazon Kindle Fire tablets. If you are having trouble downloading the BookFunnel app on your device, please email: help@bookfunnel.com.

You can also read on your computer using Chrome or Firefox browser.

Paperbacks are currently ONLY shipped within the United States.

If you have a U.S. mailing address, you may order paperbacks and paperback bundles. You should receive your U.S. paperbacks within 2-3 weeks of purchase.

Refunds do not apply to the following goods:

Digital goods: eBooks, audiobook, and gift cards.

For eBooks, there will be an excerpt provided on the product page so you can get a feel for the book and the writing style before you purchase.

For audiobooks, there will be a listening sample. Please listen to the sample first to see if you enjoy it.

Please choose carefully. Refunds only given if you buy a duplicate item within 48 hours of first purchase, in which case the duplicate item will be refunded.

If you have questions, you can contact us at shopping@michellemiles.net.

1. What products are available to purchase?

In this author shop, you'll find eBooks and audiobooks for digital devices and smartphones. You will also find paperback books which are shipped only within the United States.

2. What is the spice level of Michelle’s books?

Spice level varies by genre/series for Michelle’s books. For example, YA Fantasy are Sweet/Clean, which would be rated G if they were movies; Fantasy and Paranormal Romance are considered Open Door to Explicit Open Door, which would be rated PG-13 to R if they were movies. You can always check the heat level for each series on Michelle’s website. 

3. Should I read the books in order?

There is a suggested reading order for Michelle’s books, but most can be read as stand-alone or in any order. Reading in order gives a better reading experience.

4. I don’t see the audiobook I’m looking for. When will it be available?

Most of Michelle’s audiobooks are currently in production or are only available at retailers. Be sure to sign up for her mailing list to find out when they're released and you can buy direct.